Refund Policy

1. Returns

Eligibility: Items must be unused, in original packaging, and returned within 30 days of receipt.

Process: Contact our customer service to initiate a return. We will provide a return shipping label and instructions.

2. Refunds

Inspection: Upon receiving your return, we will inspect the item and notify you of the approval or rejection of your refund.

Processing: Approved refunds will be processed to your original method of payment within 7 days.

3. Exchanges

Defective or Damaged Items: If you received a defective or damaged product, contact us for an exchange or refund.

4. Non-Returnable Items

Gift Cards

Downloadable Software Products

Custom Pouches with Logo: Due to the personalized nature of these items, returns are not possible. Since your brand's logo is printed on the pouch, we cannot accept returns or issue refunds for these products.

5. Shipping Costs

Returns: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

Exchanges: We cover shipping costs for exchanges due to defective or damaged items.

6. Contact Us

For questions regarding returns and refunds, please contact us at:

Email: bagwalas11@gmail.com